Cancel Policy

Cancellation Policy 

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored: 24-hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. 

No-shows 

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” If you have paid in full for a reiki session and are a no-show your payment cannot be refunded or applied to another reiki session. 

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your Reiki Practioner will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your Reiki Practioner and other customers, please plan accordingly and be on time.